An exciting suite of real time applications, utilising the latest technologies, and dedicated to providing logistics providers, driver’s and customers full visibility of all transport related activities from planning and distribution through to delivery, collection and return.
Desktop application which performs complete load building, vehicle optimisation, haulier routing and transportation cost management. Plans and manages despatch and intake activities. Integrates with pyramidWMS to completely manage the supply chain.
Cloud deployed desktop system that shows real time status of entire fleet operations. Map and “vital signs” displays of vehicle, driver and customer order activity. Telemetry Integration presents accurate customer timetables and single view of entire fleet activity.
Driver’s updates can be received via driveME or iInteract creating manageable and auditable delivery/collection discrepancies. Allows customer service personal to manage the entire customer issue through to resolution. Engaging customer interaction/management processing.
Interactive Voice Response (IVR) allows phone key pad input in response to voice commands. Driver can provide valuable status updates and feedback on day’s activity, including arrival confirmation and departure time. Integrates with the iFleet transport dashboard and customer service solutions.
Mobile Apps for drivers to manage driver duties and improve customer experience, from collection to delivery. Capturing immediate feedback, signatures, proof of delivery and evidence of customer’s interaction. Provides for data exchange between drivers and the transport office.
i. ePOD – Electronic Proof of Delivery
ii. vCheck – Vehicle Check
iii. dCheck – Driver Check
iv. dCollect – Driver Collections
v. dSafe – Driver Health & Safety
vi. dPrint – Driver Ticket, Receipt, Docket & Label Printing
